Refund policy
Every Even This Has Purpose item is printed or embroidered just for you when you order it. Because each piece is made to order, we can't accept returns or exchanges for change of mind, wrong size or color choice. Please check the size chart in each listing before you order.
Damaged, defective or misprinted items
If your order arrives damaged, defective, misprinted, or isn't what you ordered, we'll make it right with a free replacement or a full refund. Just message us through our contact form at https://eventhishaspurpose.myshopify.com/pages/contact within 30 days of delivery with:
- Your order number
- A clear photo of the problem (and of the shipping label if the package was damaged)
You won't need to send the item back unless we ask.
Lost packages
If tracking shows your package was delivered but you can't find it, please check with neighbors and your local post office first, then contact us within 30 days of the estimated delivery date and we'll help. If a package is returned to us because of an incorrect or incomplete address, we can reship it for the cost of shipping.
Cancellations
Orders go into production quickly. If you need to cancel or change an order, email us within 12 hours of placing it and we'll do our best before it goes to print. Once production has started, we can't cancel the order.
Refunds
Approved refunds go back to your original payment method. Please allow 5 to 10 business days for your bank or card issuer to process it.
Questions
Reach us anytime through our contact form at https://eventhishaspurpose.myshopify.com/pages/contact. We usually reply within 1 to 2 business days.